Portrait of Professor Harry Scarbrough

Professor Harry Scarbrough

Emeritus Professor

Bayes Business School , Faculty of Management

Contact

About

Overview

Harry Scarbrough is Emeritus Professor in Information Systems and Management, Bayes Business School, City St.George's, University of London. He was previously the founding Co-Director of the Centre for Healthcare Innovation Research (CHIR) at City St.George's. 

Qualifications

  • PhD, Aston University, Birmingham, United Kingdom, 1978 - 1981

Employment

  • Director, Keele University, Newcastle-under-Lyme, United Kingdom, 2012 - 2014
  • Professor, University of Warwick, Coventry, United Kingdom, 2002 - 2012

Expertise

Primary topics

  • Business Models
  • Entrepreneurship
  • Information Management
  • Innovation & Creativity
  • Knowledge Management
  • Management Learning
  • Organization Theory

Additional topics

  • Knowledge & Learning
  • Technology Management

Publications

  1. D’Andreta, D., Marabelli, M., Newell, S., Scarbrough, H. and Swan, J. (2016). Dominant Cognitive Frames and the Innovative Power of Social Networks. Organization Studies, 37(3), pp. 293-321. doi:10.1177/0170840615613374

    [publisher’s website]

Books (2)

  1. Scarbrough, H. and Corbett, J. (2013). Technology and Organization (RLE: Organizations). Routledge.
  2. Scarbrough, H. (2002). The reengineering revolution: Critical studies of corporate change.

Chapters (11)

  1. D'Andreta, D. and Scarbrough, H. (2016). Knowledge Mobilization and Network Ambidexterity in a Mandated Healthcare Network: A CLAHRC Case Study. In Swan, J., Nicolini, D. and Newell, S. (Eds.), Mobilizing Knowledge in Healthcare Challenges for Management and Organization (pp. 151-176). Oxford: Oxford University Press. ISBN 9780191058141.
  2. Nicolini, D., Scarbrough, H. and Gracheva, J. (2016). Communities of Practice and Situated Learning in Health Care. In Ferlie, E., Montgomery, K. and Pedersen, A.R. (Eds.), The Oxford Handbook of Health Care Management (pp. 255-278). Oxford: Oxford University Press. ISBN 9780191015199.
  3. Nandhakumar, J. and Scarbrough, H. (2015). Commentaries on methodological practice: Open sources? A commentary on ‘IS research methods: Inclusive or exclusive?’ Formulating Research Methods for Information Systems Volume 1 (pp. 126-130).
  4. Myers, M.D., Lee, A.S., Galliers, R.D., Nandhakumar, J., Scarbrough, H., Germonprez, M.... Sharma, R. (2015). Commentaries on methodological practice. Formulating Research Methods for Information Systems (pp. 112-148). Palgrave Macmillan UK. ISBN 9781349561124.
  5. Scarbrough, H. and Swan, J. (2014). Knowledge communities and innovation. Communities of Practice A Special Issue of Trends in Communication (pp. 7-20).
  6. Scarbrough, H. and Amaeshi, K. (2009). Knowledge Governance for Open Innovation: Evidence from an EU R&D Collaboration. Knowledge Governance (pp. 220-246). Oxford University Press. ISBN 9780199235926.
  7. Scarbrough, H. and Amaeshi, K. (2009). Knowledge Governance for Open Innovation: Evidence from an EU R&D Collaboration. Knowledge Governance Processes and Perspectives
  8. Scarbrough, H. and Swan, J. (2008). 6 Project Work as a Locus of Learning: The Journey Through Practice. Community, Economic Creativity, and Organization (pp. 148-177). Oxford University PressOxford. ISBN 0199545499.
  9. Bresnen, M., Edelman, L., Newell, S., Scarbrough, H. and Swan, J. (2006). A community perspective on managing knowledge in project environments. Management of Knowledge in Project Environments (pp. 81-102).
  10. Swan, J., Scarbrough, H. and Robertson, M. (2003). Linking Knowledge, Networking and Innovation Processes: A Conceptual Model. The International Handbook on Innovation (pp. 680-694). Elsevier. ISBN 9780080441986.
  11. Scarbrough, H. (2002). Knowledge Management. (pp. 135-154). Wiley. ISBN 9780471485438.

Conference papers and proceedings (16)

  1. Stavropoulou, C., Scarbrough, H., Rawlinson, J., Cui, M., Baldwin, D. and Woznitza, N. Implementing AI innovation in radiology departments in the English NHS: a qualitative study on the experiences of professionals, patient groups and innovators. .
  2. Balayah, Z., Stavropoulou, C., Chen, Y., Scarbrough, H., Nigam, A. and Ziemann, A. (Re-)conceptualising implementation depth of healthcare innovations - A systematic review and concept analysis. .doi:10.1186/s13012-021-01163-7
  3. Proceedings of the 4th UK Implementation Science Research Conference. .doi:10.1186/s13012-021-01163-7
  4. Balayah, Z., Stavropoulou, C., Chen, Y., Scarbrough, H., Nigam, A. and Ziemann, A. (2021). (Re-)conceptualising implementation depth of healthcare innovations - A systematic review and concept analysis. 4th UK Implementation Science Research Conference 15-16 July, Online.doi:10.1186/s13012-021-01163-7
  5. Manning, R., Swan, J. and Scarbrough, H. Evidence-Based Management to Management-Based Evidence: Mobilizing Evidence Through Managerial Work. .doi:10.5465/ambpp.2020.160
  6. Scarbrough, H. and Swan, J. Epistemic Influences on Knowledge Translation in Healthcare: The Mediating Role of Social Networks. .doi:10.5465/ambpp.2019.113
  7. Ziemann, A., Chen, Y., Kyratsis, Y., Stavropoulou, C. and Scarbrough, H. What makes innovations both 'stick' and 'spread'? A multidisciplinary systematic review to understand implementation depth and scale-up of innovations in healthcare. .
  8. Scarbrough, H. and Swan, J. Unpacking the dynamics of IT innovation diffusion: The case of resource planning. .
  9. Scarbrough, H., Panourgias, N. and Nandhakumar, J. (2012). The Role of Objects in the Coordination of Knowledge-Intensive Projects: A Study of Computer Games Development. 2012 45th Hawaii International Conference on System Sciences (HICSS) 4-7 January.doi:10.1109/hicss.2012.665
  10. (2009). The Role of Innovation Projects in Institutionalization: The Case of Resource Planning Systems. 2009 42nd Hawaii International Conference on System Sciences 5-8 January.doi:10.1109/hicss.2009.451
  11. SCARBROUGH, H., ROBERTSON, M. and SWAN, J. DEVELOPING THE PROCESSUAL ANALYSIS OF INSTITUTIONALIZATION: THE CASE OF RESOURCE PLANNING SYSTEMS INNOVATION. .doi:10.5465/ambpp.2008.34146237
  12. Goussevskaia, A., Scarbrough, H., Swan, J. and Bresnen, M. (2006). Implementing New Management Initiatives in Project-Based Environments: The Role of Organizational Practices and Power Dynamics. Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) 4-7 January.doi:10.1109/hicss.2006.216
  13. Wong, A., Chau, P.Y.K., Scarbrough, H. and Davison, R. Critical failure factors in ERP implementation. .
  14. Newell, S., Scarbrough, H., Swan, J. and Galliers, R. Sharing learning through documents: Conflicting outcomes. .
  15. Newell, S., Scarbrough, H., Swan, J. and Hislop, D. Intranets and knowledge management: Complex processes and ironic outcomes. .
  16. Newell, S., Scarbrough, H., Swan, J., Robertson, M. and Galliers, R.D. The importance of process knowledge for cross project learning: evidence from a UK hospital. 35th Annual Hawaii International Conference on System Sciences.doi:10.1109/hicss.2002.994052

Journal articles (75)

  1. Barat, A., Scarbrough, H., Schulte, J., McKenzie, F., Patel, H. and Stavropoulou, C. (2026). Using a peer-led network to overcome the barriers to innovation in the NHS: the case of the NHS InSites Programme. BMJ Innovations, 12(2), pp. 95-102. doi:10.1136/bmjinnov-2025-001509

    [publisher’s website]

  2. Stavropoulou, C., Scarbrough, H., Rawlinson, J., Cui, M., Baldwin, D. and Woznitza, N. (2026). Implementing AI innovation in radiology departments in the English NHS: a qualitative study on the experiences of professionals, patient groups and innovators. Frontiers in Digital Health, 8. doi:10.3389/fdgth.2026.1736911

    [publisher’s website]

  3. Scarbrough, H., Chen, Y. and Patriotta, G. (2025). The AI of the Beholder: Intra‐Professional Sensemaking of an Epistemic Technology. Journal of Management Studies, 62(5), pp. 1885-1913. doi:10.1111/joms.13065

    [publisher’s website]

  4. Balayah, Z., Stavropoulou, C., Scarbrough, H., Nigam, A. and Ziemann, A. (2025). Re-conceptualizing implementation outcomes of health innovations as modes or attributes: an integrated framework. Frontiers in Health Services, 5. doi:10.3389/frhs.2025.1373429

    [publisher’s website]

  5. Bevan, H., Ketley, D., Cawthorne, R., Stavropoulou, C. and Scarbrough, H. (2024). Spreading and scaling innovation and improvement: understanding why the differences matter. BMJ Innovations, 10(3), pp. 69-73. doi:10.1136/bmjinnov-2024-001251

    [publisher’s website]

  6. Scarbrough, H., Sanfilippo, K.R.M., Ziemann, A. and Stavropoulou, C. (2024). Mobilizing pilot-based evidence for the spread and sustainability of innovations in healthcare: The role of innovation intermediaries. Social Science & Medicine, 340. doi:10.1016/j.socscimed.2023.116394

    [publisher’s website]

  7. Silkens, M.E.W.M., Ross, J., Hall, M., Scarbrough, H. and Rockall, A. (2023). The time is now: making the case for a UK registry of deployment of radiology artificial intelligence applications. Clinical Radiology, 78(2), pp. 107-114. doi:10.1016/j.crad.2022.09.132

    [publisher’s website]

  8. Kyratsis, Y., Scarbrough, H., Begley, A. and Denis, J.-.L. (2022). Editorial: Digital health adoption: Looking beyond the role of technology. Frontiers in Digital Health, 4. doi:10.3389/fdgth.2022.989003

    [publisher’s website]

  9. Ziemann, A., Sibley, A., Tuvey, S., Robens, S. and Scarbrough, H. (2022). Identifying core strategies and mechanisms for spreading a national medicines optimisation programme across England—a mixed-method study applying qualitative thematic analysis and Qualitative Comparative Analysis. Implementation Science Communications, 3(1). doi:10.1186/s43058-022-00364-5

    [publisher’s website]

  10. Ziemann, A., Sibley, A., Scarbrough, H., Tuvey, S. and Robens, S. (2022). Academic health science networks' experiences with rapid implementation practice during the COVID-19 pandemic in England. Frontiers in Health Services, 2. doi:10.3389/frhs.2022.943527

    [publisher’s website]

  11. Scarbrough, H. and Kyratsis, Y. (2022). From spreading to embedding innovation in health care: Implications for theory and practice. Health Care Management Review, 47(3), pp. 236-244. doi:10.1097/hmr.0000000000000323

    [publisher’s website]

  12. Cripps, M. and Scarbrough, H. (2022). Making Digital Health “Solutions” Sustainable in Healthcare Systems: A Practitioner Perspective. Frontiers in Digital Health, 4. doi:10.3389/fdgth.2022.727421

    [publisher’s website]

  13. Chen, Y., Stavropoulou, C., Narasinkan, R., Baker, A. and Scarbrough, H. (2021). Professionals’ responses to the introduction of AI innovations in radiology and their implications for future adoption: a qualitative study. BMC Health Services Research, 21(1). doi:10.1186/s12913-021-06861-y

    [publisher’s website]

  14. Henfridsson, O., Nandhakumar, J., Scarbrough, H. and Panourgias, N. (2018). Recombination in the Open-Ended Value Landscape of Digital Innovation. Information and Organization, 28(2), pp. 89-100. doi:10.1016/j.infoandorg.2018.03.001

    [publisher’s website]

  15. Swan, J., Scarbrough, H. and Ziebro, M. (2016). Liminal roles as a source of creative agency in management: The case of knowledge-sharing communities. Human Relations, 69(3), pp. 781-811. doi:10.1177/0018726715599585

    [publisher’s website]

  16. Scarbrough, H., Robertson, M. and Swan, J. (2015). Diffusion in the Face of Failure: The Evolution of a Management Innovation. British Journal of Management, 26(3), pp. 365-387. doi:10.1111/1467-8551.12093

    [publisher’s website]

  17. Scarbrough, H., Panourgias, N.S. and Nandhakumar, J. (2015). Developing a Relational View of the Organizing Role of Objects: A study of the innovation process in computer games. Organization Studies, 36(2), pp. 197-220. doi:10.1177/0170840614557213

    [publisher’s website]

  18. Kotlarsky, J., Scarbrough, H. and Oshri, I. (2014). Coordinating Expertise Across Knowledge Boundaries in Offshore-Outsourcing Projects: The Role of Codification1. MIS Quarterly, 38(2), pp. 607-628. doi:10.25300/misq/2014/38.2.13

    [publisher’s website]

  19. Taylor-Phillips, S., Clarke, A., Grove, A., Swan, J., Parsons, H., Gkeredakis, E.... Scarbrough, H. (2014). Coproduction in commissioning decisions: is there an association with decision satisfaction for commissioners working in the NHS? A cross-sectional survey 2010/2011. BMJ Open, 4(6), pp. e004810-e004810. doi:10.1136/bmjopen-2014-004810

    [publisher’s website]

  20. Evans, S. and Scarbrough, H. (2014). Supporting knowledge translation through collaborative translational research initiatives: ‘Bridging’ versus ‘blurring’ boundary-spanning approaches in the UK CLAHRC initiative. Social Science & Medicine, 106, pp. 119-127. doi:10.1016/j.socscimed.2014.01.025

    [publisher’s website]

  21. Panourgias, N.S., Nandhakumar, J. and Scarbrough, H. (2014). Entanglements of creative agency and digital technology: A sociomaterial study of computer game development. Technological Forecasting and Social Change, 83, pp. 111-126. doi:10.1016/j.techfore.2013.03.010

    [publisher’s website]

  22. Nandhakumar, J., Panourgias, N.S. and Scarbrough, H. (2013). From Knowing It to “Getting It”: Envisioning Practices in Computer Games Development. Information Systems Research, 24(4), pp. 933-955. doi:10.1287/isre.2013.0482

    [publisher’s website]

  23. D’Andreta, D., Scarbrough, H. and Evans, S. (2013). The enactment of knowledge translation: a study of the Collaborations for Leadership in Applied Health Research and Care initiative within the English National Health Service. Journal of Health Services Research & Policy, 18(3_suppl), pp. 40-52. doi:10.1177/1355819613499902

    [publisher’s website]

  24. Scarbrough, H., Swan, J., Amaeshi, K. and Briggs, T. (2013). Exploring the Role of Trust in the Deal–Making Process for Early–Stage Technology Ventures. Entrepreneurship Theory and Practice, 37(5), pp. 1203-1228. doi:10.1111/etap.12031

    [publisher’s website]

  25. Clarke, A., Taylor-Phillips, S., Swan, J., Gkeredakis, E., Mills, P., Powell, J.... Grove, A. (2013). Evidence-based commissioning in the English NHS: who uses which sources of evidence? A survey 2010/2011. BMJ Open, 3(5), pp. e002714-e002714. doi:10.1136/bmjopen-2013-002714

    [publisher’s website]

  26. Nandhakumar, J. and Scarbrough, H. (2011). Open Sources? A Commentary on ‘IS Research Methods: Inclusive Or Exclusive?’ Journal of Information Technology, 26(4), pp. 302-303. doi:10.1057/jit.2011.22

    [publisher’s website]

  27. Gkeredakis, E., Swan, J., Powell, J., Nicolini, D., Scarbrough, H., Roginski, C.... Clarke, A. (2011). Mind the gap. Journal of Health Organization and Management, 25(3), pp. 298-314. doi:10.1108/14777261111143545

    [publisher’s website]

  28. Knights, D. and Scarbrough, H. (2010). In Search of Relevance: Perspectives on the Contribution of Academic—Practitioner Networks. Organization Studies, 31(9-10), pp. 1287-1309. doi:10.1177/0170840610374398

    [publisher’s website]

  29. Swan, J., Scarbrough, H. and Newell, S. (2010). Why don’t (or do) organizations learn from projects? Management Learning, 41(3), pp. 325-344. doi:10.1177/1350507609357003

    [publisher’s website]

  30. Willem, A., Scarbrough, H. and Buelens, M. (2008). Impact of coherent versus multiple identities on knowledge integration. Journal of Information Science, 34(3), pp. 370-386. doi:10.1177/0165551507086259

    [publisher’s website]

  31. Lampel, J., Scarbrough, H. and Macmillan, S. (2008). Managing through Projects in Knowledge-based Environments. Long Range Planning, 41(1), pp. 7-16. doi:10.1016/j.lrp.2007.11.007

    [publisher’s website]

  32. Scarbrough, H., Robertson, M., Swan, J. and Nicolini, D. (2007). Introduction: Organizational Learning, Knowledge and Capabilities Conference Issue. Management Learning, 38(3), pp. 259-263. doi:10.1177/1350507607079022

    [publisher’s website]

  33. Willem, A., Buelens, M. and Scarbrough, H. (2006). The role of inter-unit coordination mechanisms in knowledge sharing: a case study of a British MNC. Journal of Information Science, 32(6), pp. 539-561. doi:10.1177/0165551506067128

    [publisher’s website]

  34. Willem, A. and Scarbrough, H. (2006). Social capital and political bias in knowledge sharing: An exploratory study. Human Relations, 59(10), pp. 1343-1370. doi:10.1177/0018726706071527

    [publisher’s website]

  35. Newell, S., Bresnen, M., Edelman, L., Scarbrough, H. and Swan, J. (2006). Sharing Knowledge Across Projects. Management Learning, 37(2), pp. 167-185. doi:10.1177/1350507606063441

    [publisher’s website]

  36. Swan, J. and Scarbrough, H. (2005). The politics of networked innovation. Human Relations, 58(7), pp. 913-943. doi:10.1177/0018726705057811

    [publisher’s website]

  37. Scarbrough, H., Robertson, M. and Swan, J. (2005). Professional media and management fashion: The case of knowledge management. Scandinavian Journal of Management, 21(2), pp. 197-208. doi:10.1016/j.scaman.2005.02.011

    [publisher’s website]

  38. Bresnen, M., Edelman, L., Newell, S., Scarbrough, H. and Swan, J. (2005). Exploring social capital in the construction firm. Building Research & Information, 33(3), pp. 235-244. doi:10.1080/09613210500117853

    [publisher’s website]

  39. Scarbrough, H., Bresnen, M., Edelman, L.F., Laurent, S., Newell, S. and Swan, J. (2004). The Processes of Project-based Learning. Management Learning, 35(4), pp. 491-506. doi:10.1177/1350507604048275

    [publisher’s website]

  40. Scarbrough, H., Swan, J., Laurent, S., Bresnen, M., Edelman, L. and Newell, S. (2004). Project-Based Learning and the Role of Learning Boundaries. Organization Studies, 25(9), pp. 1579-1600. doi:10.1177/0170840604048001

    [publisher’s website]

  41. Elias, J. and Scarbrough, H. (2004). Evaluating human capital: an exploratory study of management practice. Human Resource Management Journal, 14(4), pp. 21-40. doi:10.1111/j.1748-8583.2004.tb00131.x

    [publisher’s website]

  42. Edelman, L.F., Bresnen, M., Newell, S., Scarbrough, H. and Swan, J. (2004). The Benefits and Pitfalls of Social Capital: Empirical Evidence from Two Organizations in the United Kingdom*. British Journal of Management, 15(S1). doi:10.1111/j.1467-8551.2004.00406.x

    [publisher’s website]

  43. Edelman, L.F., Bresnen, M., Newell, S., Scarbrough, H. and Swan, J. (2004). The Benefits and Pitfalls of Social Capital: Empirical Evidence from Two Organizations in the United Kingdom. British Journal of Management, 15(SPEC ISS.), pp. S59-S69. doi:10.1111/j.1467-8551.2004.00406.x
  44. Scarbrough, H. (2003). Knowledge management, HRM and the innovation process. International Journal of Manpower, 24(5), pp. 501-516. doi:10.1108/01437720310491053

    [publisher’s website]

  45. Robertson, M., Scarbrough, H. and Swan, J. (2003). Knowledge Creation in Professional Service Firms: Institutional Effects. Organization Studies, 24(6), pp. 831-857. doi:10.1177/0170840603024006002

    [publisher’s website]

  46. Scarbrough, H. and Kinnie, N. (2003). Barriers to the development of teamworking in UK firms. Industrial Relations Journal, 34(2), pp. 135-149. doi:10.1111/1468-2338.00264

    [publisher’s website]

  47. Bresnen, M., Edelman, L., Newell, S., Scarbrough, H. and Swan, J. (2003). Social practices and the management of knowledge in project environments. International Journal of Project Management, 21(3), pp. 157-166. doi:10.1016/s0263-7863(02)00090-x

    [publisher’s website]

  48. Newell, S., Edelman, L., Scarbrough, H., Swan, J. and Bresnen, M. (2003). 'Best practice' development and transfer in the NHS: the importance of process as well as product knowledge. Health Services Management Research, 16(1), pp. 1-12. doi:10.1258/095148403762539095

    [publisher’s website]

  49. Swan, J., Scarbrough, H. and Robertson, M. (2002). The Construction of `Communities of Practice' in the Management of Innovation. Management Learning, 33(4), pp. 477-496. doi:10.1177/1350507602334005

    [publisher’s website]

  50. Scarbrough, H. (2002). BPR: RIP? Organization, 9(1), pp. 179-181. doi:10.1177/135050840291011

    [publisher’s website]

  51. Kambayashi, N. and Scarbrough, H. (2001). Cultural Influences on it use Amongst Factory Managers: A UK-Japanese Comparison. Journal of Information Technology, 16(4), pp. 221-236. doi:10.1080/02683960110100409

    [publisher’s website]

  52. Swan, J. and Scarbrough, H. (2001). Knowledge Management: Concepts and Controversies. Journal of Management Studies, 38(7), pp. 913-921. doi:10.1111/1467-6486.00265

    [publisher’s website]

  53. Carter, C. and Scarbrough, H. (2001). Regimes of Knowledge, Stories of Power: A Treatise on Knowledge Management. Creativity and Innovation Management, 10(3), pp. 210-220. doi:10.1111/1467-8691.00222

    [publisher’s website]

  54. Scarbrough, H. (2001). Knowledge à la mode: The rise of knowledge management and its implications for views of knowledge production. Social Epistemology, 15(3), pp. 201-213. doi:10.1080/02691720110076530

    [publisher’s website]

  55. Carter, C. and Scarbrough, H. (2001). Towards a second generation of KM? The people management challenge. Education + Training, 43(4/5), pp. 215-224. doi:10.1108/eum0000000005483

    [publisher’s website]

  56. Newell, S., Scarbrough, H. and Swan, J. (2001). From Global Knowledge Management to Internal Electronic Fences: Contradictory Outcomes of Intranet Development. British Journal of Management, 12(2), pp. 97-111. doi:10.1111/1467-8551.00188

    [publisher’s website]

  57. Swan, J. and Scarbrough, H. (2001). Editorial. Journal of Information Technology, 16(2), pp. 49-55. doi:10.1080/02683960110055095

    [publisher’s website]

  58. Swan, J. and Scarbrough, H. (2001). Untitled. JOURNAL OF INFORMATION TECHNOLOGY, 16(2), pp. 49-55. doi:10.1080/02683960110055095
  59. Scarbrough, H. and Swan, J. (2001). Explaining the Diffusion of Knowledge Management: The Role of Fashion. British Journal of Management, 12(1), pp. 3-12. doi:10.1111/1467-8551.00182

    [publisher’s website]

  60. Hislop, D., Newell, S., Scarbrough, H. and Swan, J. (2000). Networks, Knowledge and Power: Decision Making, Politics and the Process of Innovation. Technology Analysis & Strategic Management, 12(3), pp. 399-411. doi:10.1080/713698478

    [publisher’s website]

  61. Scarbrough, H. (2000). The HR implications of supply chain relationships. Human Resource Management Journal, 10(1), pp. 5-17. doi:10.1111/j.1748-8583.2000.tb00010.x

    [publisher’s website]

  62. Swan, J., Newell, S., Scarbrough, H. and Hislop, D. (1999). Knowledge management and innovation: networks and networking. Journal of Knowledge Management, 3(4), pp. 262-275. doi:10.1108/13673279910304014

    [publisher’s website]

  63. Pan, S.L. and Scarbrough, H. (1999). Knowledge Management in Practice: An Exploratory Case Study. Technology Analysis & Strategic Management, 11(3), pp. 359-374. doi:10.1080/095373299107401

    [publisher’s website]

  64. Scarbrough, H. (1999). Knowledge as Work: Conflicts in the Management of Knowledge Workers. Technology Analysis & Strategic Management, 11(1), pp. 5-16. doi:10.1080/095373299107546

    [publisher’s website]

  65. Pan, S.L. and Scarbrough, H. (1998). A Socio‐Technical View of Knowledge Sharing at Buckman Laboratories. Journal of Knowledge Management, 2(1), pp. 55-66. doi:10.1108/eum0000000004607

    [publisher’s website]

  66. Scarbrough, H. and Terry, M. (1998). Forget Japan: the very British response to lean production. Employee Relations, 20(3), pp. 224-236. doi:10.1108/01425459810228298

    [publisher’s website]

  67. Scarbrough, H. (1998). The Unmaking of Management? Change and Continuity in British Management in the 1990s. Human Relations, 51(6), pp. 691-716. doi:10.1177/001872679805100601

    [publisher’s website]

  68. Scarbrough, H. (1997). Making the Matrix Matter: Strategic Information Systems in Financial Services. Journal of Management Studies, 34(2), pp. 171-190. doi:10.1111/1467-6486.00047

    [publisher’s website]

  69. Scarbrough, H. (1995). Blackboxes, Hostages and Prisoners. Organization Studies, 16(6), pp. 991-1019. doi:10.1177/017084069501600604

    [publisher’s website]

  70. Scarbrough, H. (1995). The Social Engagement of Social Science: A Tavistock Anthology. Human Relations, 48(1), pp. 23-33. doi:10.1177/001872679504800102

    [publisher’s website]

  71. Scarbrough, H. (1993). PROBLEM‐SOLUTIONS IN THE MANAGEMENT OF INFORMATION SYSTEMS EXPERTISE. Journal of Management Studies, 30(6), pp. 939-955. doi:10.1111/j.1467-6486.1993.tb00473.x

    [publisher’s website]

  72. Scarbrough, H. and Lannon, R. (1989). The management of innovation in the financial services sector: A case study. Journal of Marketing Management, 5(1), pp. 51-62. doi:10.1080/0267257x.1989.9964087

    [publisher’s website]

  73. Scarbrough, H. and Moran, P. (1986). Technical Change in an Industrial Relations Context. Employee Relations, 8(6), pp. 17-22. doi:10.1108/eb055087

    [publisher’s website]

  74. Scarbrough, H., Lannon, R. and Hamilton, R. (1986). Strategy for Information Technology: One Step Beyond. Industrial Management & Data Systems, 86(1/2), pp. 2-4. doi:10.1108/eb057425

    [publisher’s website]

  75. Swan, J. and Scarbrough, H. Knowledge, purpose and process: linking knowledge management and innovation. Proceedings of the 34th Annual Hawaii International Conference on System Sciences pp. 10-10. doi:10.1109/hicss.2001.926486

    [publisher’s website]

Reports (2)

  1. Ziemann, A., Balayah, Z., Stavropoulou, C., Sanfilippo, K.R., Scarbrough, H. and Kearney, M. (2023). Pragmatic and formative evaluation of the pilot implementation of UCLPartners' Proactive Care Frameworks across multiple primary care sites in England..
  2. Ziemann, A., Balayah, Z., Stavropoulou, C., Sanfilippo, K.R. and Scarbrough, H. (2022). Evaluating the pilot implementation of UCLPartners Proactive Care Frameworks. CHIR.