CCE | Consultants

Fiona Ash is our Service Lead Consultant for Governance at the CCE, specialising in governance, organisational and people development, as well as performance management.

A qualified coach, Fiona coaches and mentors a variety of people from graduates at the start of their careers to chief executives and senior managers. She is a graduate of the MSc in Voluntary Sector Management at City St George's, University of London's Bayes Business School and has a MA in Employment Law.

Fiona is author of The Chief Executive’s First 100 days (2007, 2014) and How to Become a Third Sector Chief Executive (2010), published by ACEVO; is co-author of three guides (Governance, People and Compliance) in the Tools for Success series (2012) and good practice guides on board effectiveness (Board performance reviews/appraisal). She was part of the team that produced the Compass/Bayes Outstanding Leadership Team study Building Outstanding Leadership Teams (2014). She co-authored with Caroline Copeman, the Chief Executive’s Last 100 days .

And more recently, developed a Checklist for Chairs during this important period.

Our consultants Caroline Copeman, Fiona Ash and Christine Fogg have written new and updated CCE Building Better Governance guides, which cover the essentials of nonprofit governance.

Lisa is a coach, facilitator and business psychologist who has worked in learning and organisation development roles in the public and charity sector for 30 years. Her experience includes developing and leading leadership and coaching programmes, facilitation of organisational change and culture initiatives, and a wide range of professional development activities.

Previously Head of Learning and Development with a large national charity, she has also worked in education and healthcare. Alongside her work with CCE, Lisa teaches and coaches on Executive Development programmes, in addition to independent coaching and consulting.

Lisa holds an MSc in Occupational Psychology from Birkbeck College and the Advanced Practitioner in Executive Coaching from the Academy of Executive Coaching. Professional memberships include the Chartered institute for Personnel and Development, the Association for Business Psychology, the Association for Coaching and the European Coaching and Mentoring Council. She is licensed to work with a number of psychometric instruments, including MBTI and Strengthscope.

Lisa is a facilitator and programme lead on our flagship Aspiring Chief Executive Programme and on the facilitation team for the Action Learning Programme. With Maggie Smith, Lisa co-leads both our Confident Leadership and Leading Edge programmes. She worked with Tammy Tawadros on the development of Building the Road as We Walk: leadership through uncertain times to gather insights from third sector leaders and the development of an online resource.

Steve works with professional service organisations and a wide range of organisations in the non-profit sector. Having been the joint managing partner in a mid-tier accountancy firm which grew by acquisition he understands the challenges that organisations face in an ever-changing world. He has lectured widely on the issues facing professional service organisations.

During his career he has carried out over 1,000 independent business reviews acting on behalf of lenders, management and prospective owners and investors. His objective view allows him to observe, comment and provide considered and clear recommendations on the options facing organisations.

In the last few years Steve has been working closely with a national charity and its network of over 100 independent organisations to review their operating systems and models. This has led to a programme of change being developed and implemented.

Steve was formerly an Insolvency Practitioner (he still holds the title but has not taken any appointments for over 20 years). He is a member of the Institute for Turnaround and has worked with a wide variety of charities from top 50 internationally known organisations to small local ones providing specialist community support. He is also a lecturer on the CCE Masters courses where he looks at the challenges facing charities and how they can be addressed.

Christine Fogg specialises in coaching, mentoring and facilitation, organisational capacity building and leadership development. Having initially trained as a nurse, Christine was Chief Executive of two HIV/ AIDS charities and then Breast Cancer Care. She completed an MSc in Voluntary Sector Organisation and Social Policy at the LSE. A qualified and experienced coach and action learning facilitator, clients have included senior staff as well as those at the start of their career, across all sectors. She is a member of the EMCC and is a licensed administrator of the MBTI inventory.

As a consultant, Christine has worked with a wide range of nonprofit and public sector organisations. She has particular experience within the health and social care field, has worked with the Department of Health, NHSE, and Imperial NHS Trust as well as several local authorities, schools and social care providers. Recent clients for CCE include the Avenues Trust, Comic Relief, Blue Cross, Macmillan Cancer Support, Norwood, Young Lives vs Cancer, NHS Charities Together and St Christopher’s Hospice.
Previously a lay member on Brent Clinical Commissioning Group, Christine was Chair of the Royal Free Charity and has recently joined the board of her local Citizen’s Advice.

Our consultants Caroline Copeman, Fiona Ash and Christine Fogg have written new and updated CCE Building Better Governance guides, which cover the essentials of nonprofit governance.

Karen is a Visiting Lecturer at City St George's, University of London. She also leads workshops for Senior Executives leadership programmes at London Business School and Saïd Business School, Oxford.

Since 1997, Karen has been developing people’s skills in communication and leadership. She trains groups and coaches individuals across the corporate, public and non-profit sectors. She works with clients who are interested in exploring different approaches to how they present themselves and their messages. She blogs regularly about public speaking, communication and influencing.As well as working as a training consultant, Karen is co-artistic director of award-winning theatre company, Wishbone.

Karen has been a Consultant for CCE since 2008.

Areas of expertise include:

• Public speaking and presentation skills
• Impact and presence
• Leadership
• Facilitation skills
• Informal influencing skills
• Business writing and speech writing.

Specialist roles undertaken within CCE:

• Tutor for Impact & Presentation workshop, Social Welfare Legal Advice Sector Programme;
• Consultant & Tutor for Impact & Gravitas training programme, Great Ormond Street Hospital Children’s Charity;
• Tutor for Leader As Ambassador module in New Chief Executives Programme, in association with Acevo;
• Tutor for Playing Status workshop for CCPR;
• Coaching for individual CEOs;
• Designing a broad communication training programme for The Scouts Association.

Other clients include:

Fluor Ltd; National Youth Agency; Speakmedia; Haufe-Lexware, Romania; Christian Aid; London Luton Airport; Latham & Watkins LLP; TechUK; Birkbeck Institute of Social Research; Boeing UK; Tfl; SOAS; KBC Bank, N.V.; PwC; Forrester Research; House of Commons; Flag Communications; Domestic & General; Invesco Global; Citizens Advice Bureau.

Steph Harland is a regular Guest Lecturer to the CCE Masters students, participant in CCE networks and events, and has worked closely with members of the consultancy team on a variety of projects.

Steph has worked for more than 30 years in the voluntary and community sector. More recently she worked for the national charities Age UK and Age Concern England, and was CEO of Age UK from 2017 – 2021. Before joining Age Concern England she worked as a consultant and in development roles providing support and advice to a wide variety of organisations and groups and building sector partnerships and coalitions.

Steph played a leading role in the merger that created Age UK, and went on to hold various Director role in Age UK, with responsibilities that included strategy, communications, stakeholder engagement, support for independent local Age UK charities in England, Scotland, Wales and NI, and governance.

Steph has extensive experience of designing, facilitating and leading strategic reviews, projects and strategic planning processes.

Steph has a long history of work as a volunteer, including as a Trustee, and is currently Chair of Cecily’s Fund (a small international development charity).

Simon has been a member of CCE’s Coaching and Mentoring Service for 15 years. He has worked as a coach for 33 years, in the UK, Europe, and the US. He has worked across many sectors and clients including University of the Arts: London, Teach First, Chiltern MS Centre, as well as organisations in the manufacturing, technology, pharmaceutical and financial service sectors.

Simon also works as a coach supervisor, supporting other coaches in their professional practices, and delivers coach training for managers and individuals within organisations who have been identified as internal coaches. He also develops and delivers leadership development programmes.

Some of Simon’s assignments include:

• Part of the CCE team that delivered the CEO Leadership Programme for Non-profits at Al Fozan Leadership Academy in Saudi Arabia
• Coaching line managers in various charities usually as they prepare for further development in their current role or promotion
• Coaching three directors of a high profile charity in the education sector to support them as their roles grow alongside the development of the charity
• Coaching members of the senior leadership team of a national charity as part of their strategic plans for the next five years
• Supporting senior and middle managers of a national charity as part of a structured development programme, reviewing their 360° results and working with them to create their development plans.

Simon is a member of International Coach Federation (ICF) as a Professional Credentialed Coach (PCC). Prior to becoming a coach Simon worked in the hospitality sector in line management and support roles in the UK, North Africa and the Middle East.
In addition to his work, he is also a trustee of a nine school academy for neuro-diverse student.

Maggie Smith is a coach and facilitator who engages in one to one and team coaching and designs and delivers open and tailored in-house leadership programmes.

She is a consultant with the CCE, the Institute of Employment Studies, The Work Foundation, and Leadership Works. Maggie is also a fellow of the Centre for Progressive Leadership at London Metropolitan University.

She delivers sessions that focus on:

• Leadership development
• Creativity and innovation (She has been trained by the Enterprise Development Group from the USA)
• Personal resilience and confidence building on work from the area of positive psychology to improve wellbeing, performance and productivity
• Effective working relationships which includes overcoming barriers, perceptions and beliefs, assertiveness and negotiation skills
• Working with strengths (a certified practitioner working with the Stengthscope™ team and individual profiling tools) and using these to inform areas for focus.
• Coaching skills for line managers and leaders.

Maggie works with public, voluntary and private sector organisations including the Metropolitan Police Service (with whom she trained as a solutions focus coach), Prospect, Surrey Police, Shepherds Bush Housing Group, Ipsos-Mori, DEFRA, the Society and College of Radiographers, National Union of Students, Keniston Housing and Midland Heart.

With a couple of colleagues she’s founded Towards Outstanding Leadership and alumni from those leadership programmes come from the Home Office, the Department for Transport, the Cabinet Office, South Hook Gas, the FSCS, Accord Housing Group, Ipsos-MORI the Society and College of Radiographers and Plan International. She holds a diploma in Executive Coaching from the Academy of Executive Coaching which is accredited by the International Coach Federation (of which she is a member), the European Mentoring and Coaching Council and Middlesex University.

Previously, Maggie worked at The Work Foundation in the leadership programme and as part of the Advocacy team. As Head of Events she was a lead on their high profile party conference fringe programmes and organised events for speakers including Tony Blair whilst Prime Minister, Greg Dyke, former Director General of the BBC and Sir Terry Leahy, ex-CEO of Tesco plc. This follows many years in management positions in the events and hotel industries where she specialised in project management and leading diverse teams.

In her spare time she is studying Psychology with the Open University and has recently completed a foundation programme in positive psychology.

Angela Style is a consultant with Bayes Business School, Centre for Charity Effectiveness. She completed her MSc in Voluntary Sector Management there in 2017 and now teaches on our Aspiring Chief Executives and New Chief Executives progammes. She is an experienced Chair, trustee and CEO. She has been on the board of charities including the Fawcett Society and Art Against Knives, which works to prevent youth violence through creativity. She was Chair of Endometriosis UK until 2020, during a period of significant growth in income and much-needed awareness of endometriosis and is now Chair of the Bumblebee Conservation Trust. She was Director of the Maternal Mental Health Alliance and most recently worked as CEO of Birthrights, which works to protect human rights in childbirth.

Tammy is a Consultant at the CCE where she has worked since 2012. Tammy is an executive coach, organisational consultant and work psychologist with many years’ experience of design and delivery of a broad range of leadership, organisational development and culture change initiatives. She offers organisational development; shadow consulting; leadership development; board development; facilitation and team building; executive and group coaching; as well as consultation and teaching on leading, managing and sustaining resilience and organisational change.

Tammy enjoys working closely with individuals, teams and whole organisations, to:

• Build compassionate, relational, and collaborative cultures; Lead and learn in the face of turbulent and continuous change.
• Manage and achieve the cultural and organisational change they seek.

She uses psychologically-informed and evidence-based insights to facilitate individual and group level change; and to help her clients to surface and work through unproductive dynamics to help individuals and teams to develop and adapt.

Tammy teaches on a number of coaching and leadership development programmes.

Her recent clients have included:

• Cats Protection
• Christian Aid
• English National Ballet
• NUS
• Macmillan Cancer Care
• Refugee Action
• The Advice Sector

Tammy has a BSC (Hons) in Psychology and an MSc Human Resources- Organisation Consulting (with distinction). She is a Member of the Chartered Institute of Personnel and Development (CIPD) and the British Psychological Society (BPS), and Division of Occupational Psychology (DOP). Tammy is an Ashridge Accredited (EMCC validated) Coach and Coaching supervisor.

Tammy has written about and has a particular interest in how experiential methods help leaders to develop; in resilience and technostress; and the future of work. She has written about theatre-based leadership development, and the use of virtual technologies in coaching.

Before qualifying as an organisation development consultant, Tammy was in Human Resource Development, where in addition to commissioning and leading development programmes of various kinds, she conducted research on learning from serious incidents. She is a qualified social worker and was a senior mental health social worker before moving into a learning and development role.

Helen’s work regularly involves supporting Boards and Executive teams in strategy development. This includes through the facilitation of key meetings and events, where she draws on training in advanced facilitation skills, completed at the Roffey Park Institute.  Past and current clients include SSAFA, MNDA, Royal Voluntary Service, ACEVO, Medical Research Foundation, Girlguiding, Guide Dogs and Citizens Advice.

Helen previously held the roles of Executive Director of People and Organisational Development at Samaritans and Versus Arthritis, leading strategies for the support and development of staff and volunteers.  Prior to this Helen was Director of Volunteering and Participation at the National Trust, where during her ten year tenure volunteer numbers grew from 36k to over 60k.

Helen has an MBA, is a chartered member of the CIPD and holds an MSc in Coaching and Behavioural Change and a post graduate diploma in Organisational Development.  Helen’s PhD explored geographical variations in the nature, meaning and impact of volunteering in Scotland.

As a volunteer Helen has been a member of the HR Advisory Committee for Amnesty International UK, a Trustee of Girlguiding UK, a Director of the Association of Volunteer Managers and a parkrun Event Director.   She currently volunteers at her local National Trust property, is Co-Chair of Dogs for Good and a Trustee at Abortion Talk.

Over 12 years as part of the Bayes CCE team, Stephen has worked with a broad range of organisations including charities, trusts, foundations, social enterprises, international NGOs, student unions, faith-based charities and academic institutions.

He primarily works on co-creating purpose-focused, financially sustainable strategies with leadership teams.  More broadly he works on multi-year commercial and Organisation Development (OD) strategies, advising CEOs, Boards and leadership teams to develop and deploy ensuing actions for best advantage.

He draws on his experience as a marketing director in the commercial sector, a fundraising director in the charity sector, and as the founding executive of a new charitable Foundation for one of the big four accountancy firms.

Stephen has represented CCE as a Charity Talks speaker on multiple occasions as well as speaking at charity conferences across the UK and Europe. He is currently commissioned by the Directory of Social Change to write The Complete Guide to Charity Marketing, due to be published in 2027.

Stephen has a Masters in NGO Management (Distinction) from the Business School and a Postgraduate Diploma (DipM, MCIM) from the Chartered Institute of Marketing. He is also an alumnus of the INSEAD Social Enterprise Programme.

Clients include Versus Arthritis, Samaritans, Caritas, Froebel Trust, EY Foundation, Stratford Town Trust, The Girls' Network, Mencap and the CNWL NHS Foundation Trust charity.

Starting out as a youth and community worker, Nick went on to serve as chief executive of London Youth and The National Childbirth Trust and as UK director at Save the Children.

He has been a trustee or non-executive director of a dozen very diverse charitable and public organisations (from grassroots neighbourhood association run on a shoestring to a £125m social investment fund), chaired The Parent Infant Foundation and currently chairs a grant-making trust. He has also been a policy adviser to Cabinet Office, HM Treasury and Number 10.

Nick teaches on the voluntary section Masters programme and on our Aspiring Chief Executives and New Chief Executives programmes, and he works with leadership teams and boards, consulting on strategy, leadership and board effectiveness. He is routinely invited back by clients with whom he builds strong relationships over time, as well as delivering stand-alone assignments. Recent organisations he has supported on strategy include, Lupus UK, Port of London Authority, Dorothy House Hospice, British Institute of Learning Difficulties, and The Road Safety Trust; and on board effectiveness, The National Museum of the Royal Navy, Thames Valley Air Ambulance, Caring Together and The Promise Scotland.

Jacqueline has 20+ years in governance and leadership development, and is a certified coach and Associate with the International Coaching Federation working with Boards and staff across sectors globally. Her recent roles include working with the Centre for Charity Effectiveness as a member of the team developing the trustee guidance Lived experience on nonprofit boards. She also helped to establish the CCE’s successful Building Better Governance series for UK charity boards and worked on the New Chief Executives (NCE) and Aspiring Chief Executives (ACE) programmes. Jacqueline reviewed and developed the second edition of the Charity Trustee Handbook, a Directory of Social Change publication in 2017 (with 2021 update). She regularly facilitates board training sessions, strategy away-days and board effectiveness reviews. Recent sessions have focused on the changing role of the Board, building resilience, enhancing board diversity, and effective financial governance.

In her international work, she provides consultancy support and training to Boards across sectors, mainly as a consultant with the International Finance Corporation (Part of the World Bank Group). Recent work includes Corporate Governance Training for the members of the newly established Institute of Directors in Sierra Leone, Governance and Inclusive Leadership Training of Trainers programme (IFC role) in Indonesia. She has supported Chambers of Commerce in different parts of West Africa in strengthening their governance structure roles and responsibilities (including addressing the challenges of diversity, inclusion and belonging), and in enhancing the services they provide to members.

Jacqueline enjoys her leadership development and coaching work with global organisations (UNICEF, UNFPA for example) supporting supervisors and management in the much needed work they do, often in challenging situations. She has co-facilitated in excess of 30 sessions, working with 1,000+ participants globally.

Jacqueline holds an MSc in corporate governance and business ethics from Birkbeck University London and is a UK qualified lawyer (Barrister) with an LLB from the University of London, in addition to being a Fellow of the Chartered Institute of Management Accountants.